Fees chased without you remembering to
Self-funder top-ups on one cycle, local authority invoicing on another, family reminders sent by hand. All three get reconciled automatically, so nothing waits for a quiet afternoon that never comes.
For independent and family-run care homes
Back-office software for independent care homes, built around how you already run things rather than how a supplier thinks you should.
Twenty minutes on the phone, including whether occupancy is actually where you’re losing money. We ask questions. We don’t pitch.
In practice
A top-up fee unpaid after 14 days triggers a reminder to the family, drafted and waiting for your approval. Nobody has to remember to chase it.
01 · Where a home like yours usually leaks
Most of it isn’t complicated. It’s just relentless, and it’s yours to do at 6pm once everyone else has gone home. These are the three we already have proven answers for. Occupancy is the fourth. It’s different for every home, so that’s what the free call is for.
Self-funder top-ups on one cycle, local authority invoicing on another, family reminders sent by hand. All three get reconciled automatically, so nothing waits for a quiet afternoon that never comes.
Incident logs, training-expiry dates and DBS renewals stay current as you go. No rebuilding the whole evidence trail the night before an inspector calls.
Who’s due a DBS check, which contract renews when, which family needs an update. Written down and findable by whoever’s on shift, not just you.
We don’t build software that emails a family, submits to a funder, or talks to CQC by itself. A person in your home reads and sends every statement, reminder and evidence pack.
Think of it as a fast, reliable assistant, not a replacement for your registered manager’s judgement.
Every build includes a duplicate-send check, so a hiccup upstream can’t fire the same message twice.
02 · How it works
No contract and no on-site commitment to get to a working example.
Send us the top-up fee spreadsheet, the CQC evidence folder, or whatever paper process you’re sick of doing by hand.
A working example within 48 hours, free, no obligation. Just to see it.
Like it? We quote a fixed price to build it in properly. Don’t? Walk away, and you’ve lost nothing.
03 · What it costs
We price against three to six months of what the problem is currently costing you in time, not by the hour. We agree the number with you before any of it is built.
One job, one process. Typically live within a week.
The most common build for a business this size. Usually live within a fortnight.
Multiple linked processes or systems. Scoped and quoted before we start. Some builds cost more than this, and we’ll tell you that on the call, not after.
We stay after go-live. Most clients want someone keeping an eye on what we built rather than becoming its single point of failure themselves. That’s the Care Plan. It’s optional, and it only comes up once you’ve seen the build working.
Monitoring and fixes if something breaks. 12-month term.
Monitoring, fixes, and small changes as your process shifts. 12-month term.
Everything in Standard, with priority response. 12-month term.
Worth checking before anyone gets near resident or family data.
No contract to book the call, and no pressure once you’re on it. If the free preview doesn’t land, you’ve lost half an hour, not a penny.